How do I file a complaint?

We understand that from time to time issues may arise and we make every effort to resolve those issues internally. We request that you contact our Player Support team via email (nysupport@betrivers.com) if you have any complaints or issues. If after contacting us, you are still unsatisfied with the way your complaint was handled, you can request for a member of management to review the complaint. A member of our management team will reach out and attempt to resolve any outstanding grievance or provide further direction for escalation.

Live Chat Support E-mail support Phone: (855) 480-2212

You are welcome to register from any state in the U.S., but must be 21+ years old and physically located in Arizona to wager. Not valid for any participant of the Arizona Department of Gaming Statewide Voluntary Self-Exclusion Program. RSI AZ, LLC is licensed in the State of Arizona by the Arizona Department of Gaming to provide sports wagering services. Help for problem gambling: call 1-800-NEXT-STEP or text “NEXT-STEP” to 53342.